Department Store Awards 2018

The Global Department Store Summit's Official Dinner & Award Ceremony celebrated two important awards 'Best Department Store in the World' and 'World's Best Business Partner to Department Stores'. 

After evaluating numerous high-quality submissions and considering votes from department store and retail executives from around the world, the GDSS Jury announced the Top 6 companies for each award. The race was very tight and reflected the contenders' outstanding performance. Also, for the very first time in the history of the 'Best Department Store in the World' award, Chinese department stores were among those to achieve the highest scores, with one company making it to the TOP 6 list.  

. Best Department Store in the World 2018

This award recognises an exceptional world player that displays innovation and outstanding performances in all retail segments to all stakeholders. Criteria for the award include an enviable profile; successful developments and executions of product, store, online and service innovation strategies; delivery of an outstanding in-store experience; excellent customer service, and strong financial performance.

Winner: Selfridges, UK
Finalists: Printemps, France and Rinascente, Italy

TOP 6 Department Stores 2018 (alphabetical order):
Beymen, Turkey
Brown Thomas, Ireland
Intime Retail, China
Printemps, France
Rinascente, Italy
Selfridges, UK

Thierry Cheval, L'Oréal Luxe Global Retail and Digital Director
Asli Karadeniz, CEO of re-consulting
Peter Miller, COO of Westfield
Sehun Park, Managing Director of Alvarez & Marsal
Glen Senk, CEO of Front Row Partners

. World's Best Business Partner to Department Stores 2018 

This new award celebrates successful partnerships with department stores' best brands, suppliers, vendors, consultants, partners and service providers. The criteria for this award include: innovativeness, product and/or service quality, customer-centricity, contribution to the department store's performance, a minimum of a three-year period of cooperation and a global reach.

Winner: Gucci
Finalists: L'Oréal, France and Tommy Hilfiger, USA

TOP 6 Business Partners 2018 (alphabetical order)
Aesop, Australia
Dolce&Gabbana, Italy
Gucci, Italy
L'Oréal Group, France
Louis Vuitton, France
Tommy Hilfiger, USA

Jury Chairwoman: Asli Karadeniz, CEO of re-consulting

The winner and the two finalists for each award were celebrated during GDSS's Official Dinner and Award Ceremony, held on Thursday 24 May 2018 at the iconic V&A Museum in London.

Award Rules & Regulations